GLPI is a free, open-source ITSM platform built with PHP that allows IT decisions makers with large IT infrastructures to solve problems efficiently when they emerge while getting insights into every IT asset in the company with automated inventory discovery. GLPI comes with inventory management that automatically discovers computers, peripherals, and network printers, including asset lifecycle management, incidents, requests, problems and changes management, and many more. If you’re looking for a simple ITSM for your company that’s free to use and easy to customize, you’ll find GLPI to be useful and easy to manage. For more on GLPI, please visit its homepage To get started with installing GLPI, follow the steps below:

Install Apache2 HTTP

Apache2 HTTP Server is the most popular web server in use. so install it since GLPI needs it. To install Apache2 HTTP on the Ubuntu server, run the commands below. After installing Apache2, the commands below can be used to stop, start and enable the Apache2 service to always start up with the server boots. To find out if the Apache2 HTTP server is installed, simply open your web browser and type in the server’s IP or hostname. When you see a page similar to the one below, then Apache2 is installed and working.

Install MariaDB Database Server

GLPI also needs a database server to store its content. and MariaDB database server is a great place to start when looking at open-source database servers to use with GLPI. To install MariaDB run the commands below. After installing MariaDB, the commands below can be used to stop, start and enable the MariaDB service always to start up when the server boots. Run these on Ubuntu After that, run the commands below to secure the MariaDB server by creating a root password and disallowing remote root access. When prompted, answer the questions below by following the guide.

Enter current password for root (enter for none): Just press the Enter Set root password? [Y/n]: Y New password: Enter password Re-enter new password: Repeat password Remove anonymous users? [Y/n]: Y Disallow root login remotely? [Y/n]: Y Remove test database and access to it? [Y/n]:  Y Reload privilege tables now? [Y/n]:  Y

Restart MariaDB server To test if MariaDB is installed, type the commands below to logon into the MariaDB server Then type the password you created above to sign on. if successful, you should see MariaDB welcome message

PHP 7.2 may not be available in Ubuntu default repositories. to install it, you will have to get it from third-party repositories. Run the commands below to add the below third party repository to upgrade to PHP 7.2 Then update and upgrade to PHP 7.2 Next, run the commands below to install PHP 7.2 and related modules. After installing PHP 7.2, run the commands below to open the PHP default config file for Apache2. Then make the changes on the following lines below in the file and save. The value below is a great setting to apply in your environment. After making the change above, save the file and close it. To test PHP 7.2 settings with Apache2, create a phpinfo.php file in the Apache2 root directory by running the commands below Then type the content below and save the file. Save the file. then browse to your server hostname followed by /phpinfo.php You should see the PHP default test page.

Create GLPI Database

Now that you’ve installed all the packages that are required, continue below to start configuring the servers. First, create a blank database for GLPI to use. To do that, run the commands below to log on to MariaDB. When prompted for a password, type the root password you created above. Then create a database called glpi Create a database user called glpiuser with a new password Next, grant the user full access to the glpiuser database. Finally, save your changes and exit.

Download GLPI Latest Release

To get the latest version of GLPI, go to its download page. You can use the commands below to download the current latest version. At the time of this writing, the current version is at 9.4.5. Since you just ran the web server as root, you should make sure any newly created files are owned by the www-data user and group. To do that, run the commands below:

Configure Apache2

Finally, configure the Apahce2 site configuration file for GLPI. This file will control how users access GLPI content. Run the commands below to create a new configuration file called glpi. conf Then copy and paste the content below into the file and save it. Replace the highlighted line with your domain name and directory root location. Save the file and exit.

Enable the GLPI and Rewrite Module

After configuring the VirtualHost above, enable it by running the commands below Then open your browser and browse to the server domain name or hostname. This is often localhost but can be a hostname or IP address. Your server admin or hosting company will have this information available. Select the language and continue After that, click Install to begin the installation. Next, type in the server hostname, database user, and password. Select the database you created earlier and continue After a brief moment, the platform should be installed and ready to use. Login and begin managing your platform. Admin Username:  pi   Password:  pi Finally, run the commands below to delete the install directory. Conclusion: You have learned how to install the GLPI ITSM platform on Ubuntu with an Apache2 HTTP server. If you find any errors above, please leave a comment below Thanks, You may also like the post below: